I am angry today, angry at a certain company and angry at myself for getting rid of something useful! I am so stupid sometimes and so trusting.
Over a year ago I terminated a mobile phone properly, by letter, sent recorded delivery.
Today I do a credit reference search only to find that the account was never terminated as they didn't actually get the letter apparently. I no longer have the recorded delivery slip - moved house since then, had a clear out etc.
Clutching at every available straw and negotiating wildly, I have had to pay £600 today for a service I've not really used for over a year. I have phoned the company 4 times today and my bank once to make sure it all went through ok. After speaking to 3 fairly helpful and one very helpful person, they have finally terminated the contract.
The only saving grace is that it didn't go to debt agency, courts process etc and I can settle and hopefully get it off my credit record asap.
What a right royal pain in the arse! Just as I thought I was doing well to have £600 in my savings and I managed to pay a balance off an old credit card yesterday too! I was so pleased with myself! ("pride comes etc.."
It could have been a lot more if I hadn't by chance signed up to Experian and checked my score. Gotta count your lucky stars sometimes I guess.